Technical Support Staff

Crown's Technical Support Group staff is available to assist you. You can contact staff members directly via email, or by telephone between the hours of 8:00am and 5:00pm (Eastern Standard Time), Monday through Friday at 1-800-342-6939 toll-free in North America, or 1-574-294-8200.

Kevin Gring: Application Support Engineer
Kevin has a strong background in both amplifier applications and repair troubleshooting. Kevin also has a good background in IQ Network and HiQnet™ System Architect applications. If you need any assistance with amplifier repair or with your audio system, Kevin is an excellent choice. You can contact Kevin at kevin.gring@harman.com.

Thomas Lureman: Application Support Engineer
Tom has a strong background in HiQnet System Architect applications. If you need any assistance with networking or control, Tom is your go to person. You can contact Tom at Thomas.Lureman@harman.com.

Kip Whitehead: Technical Support / Field Service Coordinator
Kip has a strong background in amplifier applications and repair troubleshooting. Kip has a good background in IQ Network and HiQnet/System Architect, and can also assist in basic system applications. For questions concerning help with repairs or with your system in general, Kip is an excellent choice. You can contact Kip at kip.whitehead@harman.com.