AC4AQ

I had an early XTi2000 on my bench today, customer said "fan doesn't work". It took less than five minutes to identify that it needed the software correction but it took an hour to get CLoader V.2.19 installed and reload the firmware, then another two hours to install System Architect, debug it and update the amp software. Then, knowing I can best prevent a recall by setting the fan to the Hi programmed mode, it took another 90 minutes to find out how by stumbling upon the above text, by looking at every XTi2000 post, one by one.

The primary time-waster was the restriction on the Crown Forum search engine, which won't allow you to search for 3-character strings, such as "XTi" or "fan". Here's hoping to not spend five hours doing a fifteen minute job next time.

jHh