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I Tech HF problem


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#1 Bud Bolf

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Posted 18 February 2006 - 10:03 PM

Hi,
To David Glass and all at Crown.
David, I know that you have said in the past that you monitor posts
at the PSW' Live Audio Board.
I wanted to bring to your attention a lively post that has been going on
at the LAB about the I-Tech's.

I have not seen any responses from a Crown Rep, and Crown and the I-Tech's
are getting beaten up a bit.
I know that Bob Lee from QSC does respond to QSC posts and gives the Manufacturer's point of view.
The Buck stops here sort of thing!

I do not know if you or anyone from Crown knew of this post
and or wanted to jump in and offer Crown's point of view.
Crown's version of the Buck stops here!
They want it and frankly so do I.
Even if the problem's discussed with the I-Techs are valid,
it would still be good to see Crown step up to the plate.
I post this post because I am, a Crown FAN!

Just an FYI.
Heres the link:
PSW LAB Post

Take Care,
       Bud

#2 DGlass

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Posted 20 February 2006 - 12:41 PM

QUOTE(Bud Bolf @ Feb 18 2006, 10:03 PM)
Hi,
To David Glass and all at Crown.
David, I know that you have said in the past that you monitor posts
at the PSW' Live Audio Board.
I wanted to bring to your attention a lively post that has been going on
at the LAB about the I-Tech's.

I have not seen any responses from a Crown Rep, and Crown and the I-Tech's
are getting beaten up a bit.
I know that Bob Lee from QSC does respond to QSC posts and gives the Manufacturer's point of view.
The Buck stops here sort of thing!

I do not know if you or anyone from Crown knew of this post
and or wanted to jump in and offer Crown's point of view.
Crown's version of the Buck stops here!
They want it and frankly so do I.
Even if the problem's discussed with the I-Techs are valid,
it would still be good to see Crown step up to the plate.
I post this post because I am, a Crown FAN!

Just an FYI.
Heres the link:
PSW LAB Post

Take Care,
       Bud
View Post


Thanks Bud I haven't monitored the other forum in a while due to my other duties new product testing, emails, phone calls and taking care of this forum  blink.gif . Something about only so many hours in a day and having a life outside of work. LOL  biggrin.gif
We have been aware of these postings and Dave Engstrom, here in Crown Technical Support, has already dealt with this customer on his questions directly and felt they had been already addressed and in a timely manor considering the engineers that could address the questions were all out to a trade show that week. However it appears sometimes the answer you get is not as fast you would like nor what you would like to get so you ask it elsewere hoping to get another answer.
Thanks for the info.