6 replies to this topic

[ozob]

Hello, just wondering if this forum died when Kevin left?  I have not seen a Crown/moderator responce to any posts in about a month.  Is that normal around here?

[Spencer Stremich]

I've noticed the same thing, what's going on?

[Stephane]

I've noticed the same thing, what's going on?

If you read carefully the FAQ this forum never been for tech support, but some people from Crown were here on a volunteer basis.

[Shep]

Anyone know how to contact Crown?

I've emailed Kevin Gring as their website suggests for Tech Support, as well as the Customer Service email and not had a reply from either in over 10 days

I'm in the UK so making a phone call is not exactly ideal.

[ozob]

I've noticed the same thing, what's going on?

If you read carefully the FAQ this forum never been for tech support, but some people from Crown were here on a volunteer basis.

You mean FORUM GUIDELINES ?  I don't see FAQ - maybe I'm blind     ... But this is from Forum Guidelines, "This forum is intended for the support of Crown and IQ Network products and their use in audio systems..... etc,."

[Tom Lureman]

It's best to email crownsupport@harman.com for any tech support questions.  That will either go to me or one of a couple others.  We're a little short staffed at the moment (I know.. excuses, excuses) but I'll be keeping a better eye on the forum from here on out.

[Spencer Stremich]

Thanks Tom and I appreciate your response to my above question.