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Is this forum still alive?


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#1 ozob

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Posted 27 November 2011 - 03:24 PM

Hello, just wondering if this forum died when Kevin left?  I have not seen a Crown/moderator responce to any posts in about a month.  Is that normal around here?

#2 Spencer Stremich

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Posted 27 November 2011 - 04:28 PM

I've noticed the same thing, what's going on?


#3 Stephane

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Posted 27 November 2011 - 07:59 PM

QUOTE(Spencer Stremich @ Nov 27 2011, 04:28 PM) View Post
I've noticed the same thing, what's going on?

If you read carefully the FAQ this forum never been for tech support, but some people from Crown were here on a volunteer basis.

#4 Shep

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Posted 28 November 2011 - 06:58 AM

Anyone know how to contact Crown?

I've emailed Kevin Gring as their website suggests for Tech Support, as well as the Customer Service email and not had a reply from either in over 10 days sad.gif

I'm in the UK so making a phone call is not exactly ideal.

#5 ozob

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Posted 28 November 2011 - 02:44 PM

QUOTE(Stephane @ Nov 27 2011, 08:59 PM) View Post
QUOTE(Spencer Stremich @ Nov 27 2011, 04:28 PM) View Post
I've noticed the same thing, what's going on?

If you read carefully the FAQ this forum never been for tech support, but some people from Crown were here on a volunteer basis.


You mean FORUM GUIDELINES ?  I don't see FAQ - maybe I'm blind   cool.gif  ... But this is from Forum Guidelines, "This forum is intended for the support of Crown and IQ Network products and their use in audio systems..... etc,."

#6 Tom Lureman

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Posted 29 November 2011 - 09:59 AM

It's best to email crownsupport@harman.com for any tech support questions.  That will either go to me or one of a couple others.  We're a little short staffed at the moment (I know.. excuses, excuses) but I'll be keeping a better eye on the forum from here on out.

#7 Spencer Stremich

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Posted 01 December 2011 - 09:11 PM

Thanks Tom and I appreciate your response to my above question.