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Xti 6000 Cable error


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#31 Bo Pedersen

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Posted 26 October 2010 - 09:04 AM

QUOTE(Kevin Heber @ Oct 26 2010, 03:57 PM) View Post
Sorry guys, we're short handed this week, will get to this when possible...thanks for your patience!


no problem, take your time kevin  smile.gif

#32 Kevin Heber

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Posted 27 October 2010 - 09:33 PM

The input cable diagram above looks sound to me.

You've got a number of unexplained phenomena with your 6k's, including hyperactive fans, un-updatable firmware, incorrect attenuator pot action, bogus metering, and I'm sure I'm forgetting others.  I assure you that NONE of these things have ever been encountered before at Crown, and so your videos were very important in convincing us that what was happening in your case was even believable.  So I think we have exhaustively concluded that you have a legitimate problem here.

I would suggest to please contact our distributor for Denmark and have them take a look at these amps:

LydRommet Danmark AS
Contact: Flemming Bjerke
Mobile phone +45 29 39 44 22
Post box 2043
8240 Risskov Denmark
lemming@lydrommet.dk
http://www.lydrommet.dk

Thanks again for your patience.  This was all very strange but you did an outstanding job in documenting it.

#33 jgriggs

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Posted 28 October 2010 - 03:52 PM

1132 is the most recent 6000 firmware.
The firmware is different revision series from the 1000, 2000, and 4000 amplifiers.
I also believe the 6000 firmware uses a higher revision of Cloader to operate properly.

If the 6000 firmware was overwritten by the other model's firmware, it could cause weird issues.


#34 Kevin Heber

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Posted 29 October 2010 - 07:30 AM

Thanks, Jon, that was news to all of us in field support!  That tells you how many problems we see with these things -- almost none.

Bo, please email me and we will tell you how to refresh your firmware.  This still may not solve the problem but let's try it.

#35 fbtmaxx

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Posted 01 November 2010 - 05:52 PM

Hahha Bo i love watching your videos! they are fun biggrin.gif biggrin.gif hope you resolve the issues with your amps, good luck ! smile.gif
the more you give the more you have!

#36 Kevin Heber

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Posted 02 November 2010 - 08:41 AM

BTW my email address is here:  kevin.heber@harman.com

#37 Bo Pedersen

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Posted 11 November 2010 - 10:55 AM

hi guys.

sorry for the delay, ive been stacked with work sad.gif

I send the amps for repair, the day after kevin told me to,
so it's to late to make more fun videos haha.

but hopfully they will come back with no errors smile.gif

fbtmaxx:
haha yea it was funny making the videos to, and thaks smile.gif

sorry for not replying shortly, ill send an update when i get the amps back, most likely soon smile.gif

#38 Lancester

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Posted 26 February 2012 - 11:48 PM

And? (drum roll).......