IT AMP discovery
Posted 27 November 2004 - 07:53 PM
when I hit "discovery" it never show the amp.
Both yellow and Green lights are on, on the back of the amp.
The lan is connected.
Computer IP address is set to 22.214.171.124
Mask is set to 255.255.0.0
What am I doing wrong? this is very frustrating!!!
Posted 29 November 2004 - 05:45 AM
Means if your computer TCP/Ip is "192.168.0.5" and the subnet mask is set to "255.255.0.0" the amp TCP/IP should start with "192.168.xxx.xxx".
xxx could be everything between 0 and 254.
If you have set your computer TCP/Ip to "192.168.0.5" and th subnetmask to "255.255.255.0" the amp TCP/IP should start with "192.168.0.xxx".
Every component in the network should have a unique TCP/ip address.
If you have not setup your amp TCP/IP read the Manual for using the "TCPIQ utility".
More detailed information you can find in the owner manual TCP-IQ network basics page 42.
Posted 02 December 2004 - 04:15 AM
Posted 02 December 2004 - 02:55 PM
Posted 02 December 2004 - 04:53 PM
1) Are you connecting directly to the amp with the computer or going through a switch?
If connected directly you will need to use a crossover cable. If connecting through a switch you will need standard straight through cables.
If you haven't tried connecting directly with a crossover cable try that.
2) Are you running XP? Which service pack? Is the XP Firewall turned on?
If XP firewall is turned on turn it off.
3) Are you running more than one NIC or have a wireless card installed.
If you do go into Windows and disable all but the one you are using. (for testing purposes). It it works you will then need to add a Binding address to both TCP/IQ Util. and IQwic. The software only likes to look out one device at a time.
4) Do you have "AOL Secure Edition" installed?
We have recently found that AOL blocks, just about, everything but themselves in their new Secuity Release.
5) Verify the IP address on you computer with TCP/IQ Utility. It should be found in a panel in the lower section of the TCP/IQ Util. window. If it reads anything other then what you set the computer for try resetting the computer's IP.
Posted 07 December 2004 - 03:51 PM