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Sys Ar 1.5 nothing in venue


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#1 hage1

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Posted 26 February 2008 - 04:58 PM

Installed Sys Arc on my Vista PC (classic mode), connected to ITC1000.  Ran the firmware update that came with the SA 1.5, all went as described.  Connected amp to PC via USB, started SA, nothing happens.  If I go to Manage Network, the device is listed in the USB section, but does not appear in Venue, and thus cannot be edited.  What am I missing?  Thanks,
bob

#2 DGlass

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Posted 27 February 2008 - 03:31 PM

QUOTE(hage1 @ Feb 26 2008, 04:58 PM) View Post
Installed Sys Arc on my Vista PC (classic mode), connected to ITC1000.  Ran the firmware update that came with the SA 1.5, all went as described.  Connected amp to PC via USB, started SA, nothing happens.  If I go to Manage Network, the device is listed in the USB section, but does not appear in Venue, and thus cannot be edited.  What am I missing?  Thanks,
bob

Do you mean "Manage Connections" or the "Network Wizard"?
The "Manage Connection" window under the Options section is for the computer. Devices should show up on the Network Wizard.

I would first update to the latest firmware 1.1.5.6 and software v1.6 in the Email previously sent to you. Then try again. smile.gif