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ultra-tech 1010 channel 1 issues


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#1 xhomas

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Posted 26 July 2006 - 10:14 PM

I am getting a real bad clipping noise and pretty loud volume through my channel 1 even with it turned all the way down.  The volume control still works because if I turn it up the volume gets louder but it is like it  goes from 2 to 0 instead of oo to 0.  I have had this amp for four years and have had no problems.  I use it in a home studio and it has not moved in a year and all of a sudden 2 days ago it started doing this.  What do I need to do?

#2 DGlass

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Posted 28 July 2006 - 07:40 AM

The amp should be taken to a service center or returned to us for diagnostics and repair.
Below is the link to our web page for our Factory Service and creating an SRA (Service Return Authorization) for returning it:

http://crownweb.crownintl.com/crownrma/

I believe from your profile you are in TN. We have a service center there and I am attaching there contact info below:

Creation Audio Labs, Inc.

3668-B Central Pike
Hermitage, TN 37076
Phone: (615) 884-7520
Fax: (615) 884-7521
Email: generalinfo@creationaudiolabs.com

http://www.creationaudiolabs.com/