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Damaged xls 602


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#1 Phinxter

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Posted 17 July 2006 - 01:43 AM

I have an xls 602 thats about 3 months old and during transport to a gig what i can only assume was "fog juice" spilled and made its way into my amp
not knowing it had moisture in it i powered it up needless to say its not powering up at all .
is this covered by "no fault" warranty or am i wasting my time
Thanks in advance for any information

#2 Lou

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Posted 17 July 2006 - 12:30 PM

[quote=Phinxter,Jul 17 2006, 02:43 AM]
Phinx, I'd get that stuff out of there ASAP! So many chemicals are corrosive to electronic equipment. Time is of the essence!
You'll need a Torx T15 to take it apart. Pay attention to detail when dissassembling.
Clean it up as best you can! Reassamble it and you might still have an amp!
Good luck!

#3 DGlass

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Posted 17 July 2006 - 01:38 PM

QUOTE(Phinxter @ Jul 17 2006, 01:43 AM)
I have an xls 602 thats about 3 months old and during transport to a gig what i can only assume was "fog juice" spilled and made its way into my amp
not knowing it had moisture in it i powered it up needless to say its not powering up at all .
is this covered by "no fault" warranty or am i wasting my time
Thanks in advance for any information
View Post

Just as Mr. Ripley said "Believe it or Not" it would be covered under the Crown Warranty. smile.gif
Go to our Web site and create a Service Return Authorization (SRA) and get it back to us.

#4 Phinxter

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Posted 18 July 2006 - 03:49 AM

Talk about a company that stands behind its product !
you have definatly gained a life long customer
K-