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Is this forum still alive?


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#1 ozob

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Posted 27 November 2011 - 03:24 PM

Hello, just wondering if this forum died when Kevin left?  I have not seen a Crown/moderator responce to any posts in about a month.  Is that normal around here?

#2 Spencer Stremich

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Posted 27 November 2011 - 04:28 PM

I've noticed the same thing, what's going on?


#3 Stephane

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Posted 27 November 2011 - 07:59 PM

View PostSpencer Stremich, on 27 November 2011 - 04:28 PM, said:

I've noticed the same thing, what's going on?

If you read carefully the FAQ this forum never been for tech support, but some people from Crown were here on a volunteer basis.

#4 Shep

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Posted 28 November 2011 - 06:58 AM

Anyone know how to contact Crown?

I've emailed Kevin Gring as their website suggests for Tech Support, as well as the Customer Service email and not had a reply from either in over 10 days sad.gif

I'm in the UK so making a phone call is not exactly ideal.

#5 ozob

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Posted 28 November 2011 - 02:44 PM

View PostStephane, on 27 November 2011 - 07:59 PM, said:

View PostSpencer Stremich, on 27 November 2011 - 04:28 PM, said:

I've noticed the same thing, what's going on?

If you read carefully the FAQ this forum never been for tech support, but some people from Crown were here on a volunteer basis.


You mean FORUM GUIDELINES ?  I don't see FAQ - maybe I'm blind   style_emoticons/default/cool.gif  ... But this is from Forum Guidelines, "This forum is intended for the support of Crown and IQ Network products and their use in audio systems..... etc,."

#6 Tom Lureman

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Posted 29 November 2011 - 09:59 AM

It's best to email crownsupport@harman.com for any tech support questions.  That will either go to me or one of a couple others.  We're a little short staffed at the moment (I know.. excuses, excuses) but I'll be keeping a better eye on the forum from here on out.

#7 Spencer Stremich

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Posted 01 December 2011 - 09:11 PM

Thanks Tom and I appreciate your response to my above question.