Touble uploading V1301 to amp

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I am unable to load the latest firmware into my older IT4000 amp. The amp is currently on V1.20 and I am trying to load V1301 into it.

I am able to get to the TCP/IQ Utility, highlight the amp in question, hit send code, attempt to load ITDAPP-v1_301.

When I hit open a new window appears, showing the IP address, filename, and progress at 0.

the program never loads and a timeout window appears saying there was a problem sending the firmware.

If I abort, it says there is a socket error # 10022

Everything else works fine with the amp and the IQwic software.

Has anyone seen this before and/or does anyone have the answer??

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