problems with xs700

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hi, im daniel and i from chile...

i have a xs700, when turn on the amplifier the red led (clip) in the channel 2 illuminates and then the red led (fault indicator) illuminates too, i try to connect the sistem for to listen, but the reds leds (clips) on both channel turn on, with the level controls at 10%, all this in stereo mode, but when i connect in bridge mode, all works perfect, i need to know how i can to fix this problem, i dont know what is the serial number exactly, GXS700C or XS7C00753, thanks...

P.D.: sorry if my english is not very well

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