The addrssses for the XTI/CDi/DSi may look like a MAC address but they are actually a serialized ID that is used by MS Windows via the USB Port. Likewise it is not the amplifiers serial number. Mac addresses are only used by an Ethernet network. Our engineers are looking at several things right now and needed to know a little more about the amp(s) you have.
We are narrowing in on it and as soon as we know something I will let you know.
As far as we can tell it is not our issue directly but more than likely related to a little known MS Windows USB bug that we need to find a work around.
Where are they at getting this fixed? Im getting close to another show and im getting itchy fingers to use this things with all their bells and whistles.
We have this issue fixed and it will becoming out in the next release of firmware shortly.
The engineers want to address a few other things in this release before posing it.
I Loaded the 18.104.22.168 firmware update. The multiple usb problem seems to be solved, I am using it on eight amps but my problem now is that the sync divice dialog box randomly pops up, even when there is no activity. It randomly jumps between each of the eight amps. I loaded the firmware and watched the amps with no sound and no changes to anything and the dialog boxes just kept on coming up. I checked yes to all each time. and waited , sometimes it would only take a few seconds and other times it may wait up to ten minutes before it would pop up again. It even poped up once while I was adjusting an EQ. the sinc divice box was for a different amp than I was working on. Could be anoying if it happened during a live show, because it covers up the box you already have open. Has anyone else had this problem.