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About paulgallanter

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  1. My dealer is less than helpful about exchanging or repairing the item. Should I bring it to an authorized service shop or ship it to the factory?
  2. I just got an Xti - 2000 new out of the box from a local dealer. The channel one signal light is always on, System Architect shows constant and significant input (although there is no hum or noise) and there is signal going to the speaker with the dial full off. The signal light is also stays on with no input or output wires attached. I did program the amp but also tested it with DSP off. The condition remains the same. Also the firmware was updated from your website. Should I exchange this amp or send it to you or other? Thank you, paul gallanter